Looking after everyone's mental health and wellbeing is vital.

At Black Firs, we place a great emphasis on understanding and promoting positive mental health for all children, staff and the wider school community.  It is embedded into our school culture and ethos in various ways. We have dedicated staff who play a vital role in supporting children, parents/carers, each other and the wider community with any mental-health and well-being concerns. Looking after everyone's mental health and wellbeing is vital, and this includes our emotional and social well-being. It affects how we think, feel and act. It also helps determine how we handle stress, relate to others and make choices.

Mental Health Support Team

Mrs Plant

Mrs Plant

Family Support Worker & DSL
HLTA / First Aider / Designated Mental Health Lead

Miss Andrews

Miss Andrews

Emotional Literacy Support Assistant

Mrs Milne

Mrs Milne

SEND Coordinator
Upper Juniors Teacher

Our Family Support Worker, Mrs Plant works across seven schools in the CeCP ( Congleton Education Community Partnership) and Miss Andrews runs our ELSA support for pupils. If you feel that your child or you as a parent might need some additional help please contact Mrs Plant, or Mrs Milne our SENDCO who will be happy to help to tell you more about ELSA and other ways we can support your child.  
Emergency Help can be received by calling 0800 145 6485 or 999. 

Please see the links and contact numbers below for resources/help to support emotional well-being and mental health. You do not need to register to use these resources.
Please call 0800 145 6485 if your mental health or emotional state deteriorates.  Staff are available 24 hours a day, 7 days a week, to help you to access the help that you or your child (of any age) needs. 
To get help quickly, you can also call 0300 303 3972
The MyMind website also provides resources for self-help and ideas to support your emotional well-being. 




Childline provides a free 24-hour counselling service for children and young people up to their 19th birthday and is  provided by the NSPCC. Children can talk to them about anything - no problem is too big or too small.
You can call them on 0800 1111 or get in touch online. It’s confidential and names do not have to be given.  If urgent support is needed, click on the tab "Get support" then "Log in for a 1-2-1 counsellor chat".  Signing up is straight forward and this will enable your child to enter a waiting room where a dedicated counsellor will be available. 

The CWP (Cheshire and Wirral Partnership) provide health and care services for local people, including mental health, learning disability, community physical health and all-age disability care.  If visiting this website, click "Our Services" and find "Cheshire East" to find out what is available in our area. Call 01606 555 120 for advice between 1 - 5 pm Mondays to Fridays.   

The Samaritans provide confidential, non-judgemental, emotional support 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide. You can call the Samaritans free anytime on 116 123.  The website also provides details on how to email or write to access support, plus a Samaritans self-help app.  Furthermore, there are support groups available for people bereaved by suicide.  



 Young Minds offers advice and tips for parents (as well as young people and educators) to support children's mental health and well-being. 


Visyon is a charity that supports the emotional health of children, young people and their families in Cheshire East.  Any young person (11+) or parent can call Visyon if they need a space to talk - no issue is too small. You can call them on 01260 290 000, text on 07508 074748 or email: administration@visyon.org.uk. They have open access appointments available at various times and days in the week. 


Mind Ed - a free educational resource on children and young people's mental health. MindEd has advice and information from trusted experts and will help you to understand why problems occur, what you can do to best support your family, and how to take care of yourself. MindEd for Families is written by a team of specialists and parents, working together.


Congleton Family Hub, New Street, Congleton, CW12 3AH. 

Email: congletonfamilyhub@cheshireeast.gov.uk

Contact number: 01260 371 061. Main contact: Tracy Turner

Opening Hours: Monday to Thursday - 9:00 - 17:00, Friday 9:00 to 16:30


Family T.I.E.S is a privately run business and has extensive experience in developing and delivering innovative, creative and bespoke intervention programmes for children and their families. The Family Ties practitioners’ skills include Social Work, Family Support Work, Management, Practice Education, Extensive Child Development knowledge and Play Therapy.




 Creative Action Team is a privately run business and offers a team of innovative creative therapists working together to improve emotional well-being for children, young people and families. They work throughout Cheshire and North Staffs and have a base in Cheshire East, near Crewe, for their larger animal work. Solutions they use include Animal Assisted Therapies, Art and Creative Interventions, Play Therapy and Talking Therapies.


Stress Management - For advice on Stress Management click on the following link: https://pacificmedicalacls.com/stress-management